Frequently Asked Questions
HOW CAN YOU DO UNLIMITED DESIGN FOR ONE FLAT FEE?
Weâve created a very streamlined process and only focus on production level graphic design. We don't do complex jobs like original logos, branding or website/UI design.
WHAT CAN I GET DESIGNED WITH ZIPMADE?
We specialize on working with existing brands for their extended design workload such as social media graphics, blog, ads, shirt design etc. You can find the full list of design tasks we can accommodate here: (Knowledge Base Link)
WHAT DOES UNLIMITED REALLY MEAN?
You can send in as many as you want, and weâll work on your requests as fast as possible, one at a time.
HOW FAST WILL I GET MY DESIGN REQUEST?
Your dedicated designer guarantees a next business day turnaround time, unless your request is vague and has to be clarified further. We do things one at a time and we generally finish requests really fast.
I REALLY AM INTERESTEDâ¦ CAN I GIVE IT A TRY?
Of course! We have a 14-day money-back guarantee and if you sign up in our mailing list, you can get one design request per week for FREE!
IâM IN A RUSH! CAN I GET HELP FASTER?
Our service is fast â but if your request is urgent and has to be submitted today, we recommend contacting a local designer. Our designs have to pass through quality assurance that's why we have a "next business day" turnaround time.